Todoist
Productivity app
Enquiries and marketing that run on their own.
In one minute
A productivity software company.
Incoming enquiries and recurring marketing tasks were handled by hand, one at a time.
We automated their enquiry handling and recurring marketing tasks.
Enquiries get answered quickly, and routine marketing runs in the background.
The problem, in plain words
Enquiries and recurring marketing tasks were handled by hand, one at a time. In busy weeks, replies slowed down.
Before and after
Before: the long way
- Enquiry arrives
- Sorted by hand
- Answered one at a time
- Marketing tasks repeated every week
Busy weeks mean slow replies.
After: with MCode
- Enquiry sorted automatically
- First reply sent
- Marketing tasks run on schedule
Replies stay fast, even in busy weeks.
What we set up, piece by piece
Each part, what it does now, and the manual work it replaced.
Enquiry sorting
New enquiries are sorted and sent to the right place.
ReplacedSorting enquiries by hand.
First replies
Each enquiry gets a quick first reply.
ReplacedAnswering one at a time.
Scheduled marketing
Recurring marketing tasks run on their own.
ReplacedDoing the same tasks every week.
The numbers, explained
Here is what 4,500 hours a year looks like, broken down.
We add up the time the team used to spend on these tasks each year. Based on a 40-hour week, 52 weeks and 260 working days a year.
How we worked
- 01Mapped the work
Sat with the team and listed every step of the jobs they repeat.
- 02Picked what to fix first
Chose the steps that cost the most time and were safe to hand over.
- 03Set it up in their tools
Built it inside the tools the team already uses. Nothing new to learn.
- 04Handed it over
Showed the team how it works, then let it run every day.
Questions you might have
Did the team have to learn new software?
Very little. Wherever we can, we build inside the tools a team already uses, so there is almost nothing new to learn.
How do you count the hours saved?
We add up the time the team used to spend on these tasks each year, before they ran on their own. The value is what that time is worth to the business.
Could this work for my company?
If your team repeats the same steps every week, very likely. The free audit shows you exactly where, and what it is worth.
Similar work
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